Navigating Conflict with Empathy, Honesty, and Creativity

When interpersonal conflict arises, it’s easy to default to habitual ways of responding that leave us feeling frustrated and misunderstood. In this workshop, you will learn and practice Collaborative Problem-Solving, a neuroscience-based three-part approach to turning a disagreement into an opportunity for brain development, connection, and creative problem-solving.

This is a tool that works equally well with team interpreters, consumers, spouses, manager and employee, or parents and children. Join us to deepen your skills of listening to the experiences of others with empathy, sharing your own perspective with honesty, and creative and collaborative problem-solving.


Your Instructor


Brea Cross-Caldwell
Brea Cross-Caldwell

Brea (like the sea) Cross-Caldwell (she/her) holds her CI/CT from RID, B.S. in Interpretation from Western Oregon University, Coach Certification from Coach Training Alliance, and is a Mental Health Coach.

She’s the founder of Burnout Proof Academy and has supported thousands of interpreters in preventing burnout and re-igniting the passion in their lives and work through developing habits of self-care.

Her home is Portland, Oregon, where she loves to write, read, and play near water with her husband and kids. You can find her online at brighterfocus.com.



Course Curriculum


  Navigating Conflict with Empathy, Honesty, and Creativity
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
This on-demand course is scheduled for release in 2021.
How long do I have access to the course?
For the lifetime of the course. As long as the internet is around, Burnout Proof Academy is still teaching, this site is up and running, etc... After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What language is the course in?
The workshop recording is in spoken English with English subtitles. Please email [email protected] with any accommodation requests.
Who do I contact for accommodation requests?
Email [email protected] with any accommodation requests or questions.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

This course is closed for enrollment.